Data Deletion

Deleting specific things, without closing your account

• A meeting: delete it from the app. It is removed along with its transcript and notes.
• The Google connection: click Disconnect on the integration. We revoke the token with Google and delete tokens, account identifier, email, and name. You can also remove our access from myaccount.google.com/permissions.
• A WhatsApp or Instagram channel: disconnect it from the app and its access credentials are deleted.

Deleting your whole account

Write to us at fabian@zensavvy.com from the address associated with your account, with the subject "Data Deletion". No explanation needed.

What we delete

• Your user account and your company data.
• Connected integrations and their tokens (Google, WhatsApp, Instagram, Zoom), after revoking them with the provider.
• Meetings with their transcripts and notes, and the bot sessions.
• Contacts, conversations, messages, and calls processed on your behalf.
• Meeting audio recordings need no deletion: they are never stored (see the privacy policy).

Timeline and exceptions

We process requests within a maximum of 30 days from verifying the request came from you.

We may keep what the law requires us to keep — billing records above all — and copies in security backups, which are overwritten in their normal rotation cycles.

Contact

Questions about data deletion? Write to us at fabian@zensavvy.com.